Frequently Asked Questions

Everything you need to know about shopping with Jelly Roll.

How do I determine my size?

We provide a comprehensive size guide on each product page. Since our styles range from oversized to slim-fit, we recommend checking the specific measurements provided to ensure the perfect fit.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Do you ship internationally?

Yes, Jelly Roll ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my Jelly Roll garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the inner label of each piece.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.